Política de envío
Shipping Policy
Last updated: 15 March 2026
Thank you for shopping with Belos Jewellery. Below you will find important information about how we process and ship your orders.
Order Processing
All orders are processed within 1–3 business days after payment has been received. Orders are not processed or shipped on Sundays or public holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (if available).
Shipping Times
Estimated delivery times depend on your location:
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Spain: 3–7 business days
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Europe: 5–10 business days
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International: 7–15 business days
Please note that these delivery times are estimates and may vary due to customs processing, courier delays, or other factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method. Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.
Order Tracking
If tracking is available for your shipment, you will receive a tracking number via email once your order has been shipped.
Incorrect Address
Please ensure that your shipping address is correct at checkout. Belos Jewellery is not responsible for orders shipped to incorrectly provided addresses.
If you notice an error in your address, please contact us immediately at belosjewellery@gmail.com.
Lost or Delayed Packages
If your order has not arrived within the expected timeframe, please contact us at belosjewellery@gmail.com, and we will assist you in locating your package.
Contact
If you have any questions about shipping, please contact us:
Email: belosjewellery@gmail.com
Phone: +34 711 070 433
Phone: +34 618 123 351
Customer Service Hours:
Monday – Saturday: 8:00 AM – 8:00 PM
Sunday: Closed